Shipping policy

Please allow 48 hrs for processing (Monday – Friday). To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit in the form of an E-Gift Card for the net price of your item(s) minus the shipping charge.

Shipping fees are non-refundable. If you refuse any shipments from secondact.site you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

Shipping is not available to a PO Box.

All items are shipping with signature tracking and restricted signature tracking, If your tracking information states that your package was delivered and you have not received it. You must contact the delivery carrier depending on the shipping method selected and address the issue directly with them. Godspeed does not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.